Monthly Plan
Monthly
Request a quote
- Helpdesk for day-to-day office IT issues
- Remote support during agreed hours
- On-site visits as scoped in the plan
- Accounts, devices, printers, and common apps
- Price confirmed after headcount and systems review
IT Support
Ongoing helpdesk and on-site support for Hong Kong offices — Monthly Plan or Fully Managed.
Drawing on more than 15 years of Hong Kong office support, we handle day-to-day IT issues so your staff can keep working: user accounts, Windows and Microsoft 365, email, printers, shared drives, VPN, and common business applications.
What we typically cover:
• Remote helpdesk during agreed hours
• On-site visits as scoped in your plan
• New joiner / leaver account and device setup within the agreed process
• Coordination with your ISP, landlord IT, or software vendors when needed
Two plans only: Monthly Plan and Fully Managed. No per-visit charging.
Pricing is confirmed after we review your headcount, sites, and systems. Contact us for a quote.
Plans
Fully Managed
Monthly
Request a quote
- Broader ownership of agreed IT operations
- Priority handling for covered systems
- Proactive checks within the written scope
- Named contact path for your staff
- Price confirmed after headcount and systems review